ShippingYour shipping options will be given at the end of your order. For all Australian orders, we use Australia Post satchels, Couriers Please for Brisbane region and Aramex for Gold Coast and Sunshine Coast areas. You can choose Normal Post which takes approximately 7-10 days. Or you can choose Express Post, which is next day delivery if you are in an overnight zone. Otherwise this can take approx 2-3 days. We do our best to send orders out the day they are received, presuming we have the items in stock. You will be notified by email or phone if there is a delay on any items. We can not guarantee orders received after 12pm will be dispatched the same day.
All shipping is calculated by weight and destination of the order. If you have any questions please contact one of our "Glitter Team
Members" to help you.
DUE TO COVID AND FREIGHT AND SHIPPING DELAYS, PLEASE ALLOW EXTRA DELIVERY TIME.
International ShippingWe love sending fabric all over the world! We endeavour to make the ordering process as quick and smooth as possible. Here are a few things to note when you place an international order:
You have the options of selecting International Airmail or FedEx courier. Unfortunately we're unable to replace any order that goes
missing in transit when International Airmail has been used.
International Airmail can take approximately 2-3 weeks to arrive, depending on the country.
FedEx can take as little as 3-5 days to arrive, depending on the country.
All international orders exclude tax. Customers will be required to pay local tax before your order is released to you by the shipping agents. While we endeavour to keep our fabric prices as low as possible, this tax payment is out of our control.
Should you have any questions regarding your order, please email us - [email protected]
ReturnsWhere products are proved to be faulty (not applicable if damaged in transit) Glitter and Dance is happy to exchange or give a full refund for that product. Returns will not be accepted if the customer orders the incorrect colour of fabric, or incorrect amount. No responsibilty will be accepted for fabrics after the fabric has been cut or changed in any form. If authority is given for goods to be returned due to the incorrect colour of fabric or incorrect size ordered, all postage costs are the responsibility of the customer. Returns will be accepted only if:
- Products are found to be faulty
- Returned in its original packaging
- Not included in non returnable items above
- Within 7 days of invoice date
- All shipping costs are the responsibility of the customer & are not refundable.
- We are not responsible for lost or stolen returns. We suggest insuring your return item or ship via a carrier with tracking capability.
We accept no responsibility for damages of goods in transit
PLEASE SHIP ALL RETURNS TO:
Glitter and Dance:
Unit 3, 68 Secam Street,
Mansfield Qld 4122