Shipping Policy

Last updated: October 2026

Glitter and Dance ships from Capalaba, Queensland. Shipping options and rates are shown at checkout and are calculated based on the weight, size and destination of your order.

Order Processing

We do our best to dispatch orders on the same business day when:

• your order has been received and paid for before 2pm AEST/Australia/Brisbane time;
• all items are in stock; and
• there are no order details that need to be confirmed.

Orders placed after 2pm, on weekends or on public holidays will usually be processed on the next business day. If an item is delayed or out of stock, we will contact you by email or phone.

Australian Shipping

For Australian orders, we may use Australia Post, Couriers Please, Aramex or another suitable carrier depending on your location and parcel size.

Australian orders usually arrive in approximately 2-4 business days after dispatch.

Delivery timeframes are estimates only and may vary during busy periods, public holidays, weather events or carrier delays.

International Shipping

We ship fabric and costume supplies internationally where available. International shipping options may include International Airmail or courier services such as FedEx, depending on your country and parcel size.

International orders usually arrive in approximately 1-2 weeks after dispatch, depending on the destination country, shipping method and customs processing.

Some international destinations require a manual shipping quote. If your country or preferred shipping option is not available at checkout, please email us at sales@glitteranddance.com.au with your order details and delivery address.

International orders may be subject to customs duties, import taxes, brokerage fees or local charges. These charges are set by your destination country and are the customer’s responsibility.

Tracking

Where tracking is available, tracking details will be emailed to you after your order has been dispatched. Please allow time for tracking updates to appear after the carrier scans your parcel.

Delivery Issues

Please check your delivery address carefully before placing your order. If a parcel is returned to us because of an incorrect or incomplete address, additional postage may be required to resend it.

If your parcel is delayed, damaged in transit or appears to be missing, please contact us as soon as possible at sales@glitteranddance.com.au so we can help investigate with the carrier.

Returns and Consumer Guarantees

For information about returns, exchanges and faulty items, please refer to our Returns Policy.

Nothing in this Shipping Policy limits your rights under the Australian Consumer Law.